The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world's relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with these latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.
Your Role and Responsibilities
Your Role and Responsibilities : IBM CSS is currently growing its Enterprise Systems Monitoring (ESM) team. As a member of the FIMS program, the Solar-Winds Administrator will support the implementation, maintenance and operations of SolarWinds and its supporting infrastructure, integrating with other systems, and developing and supporting automation.
This position focuses on the following scope:
Implement, configure, document the following products in failover mode: NCM, NPM, NTA, NCM, WPM, Server & Application Monitor ALX and Orion Enterprise Operations Console
Integrated Pollers with the possibility for pollers at multiple sites
Configure alerting and thresholds
ServiceNow autoticketing integration
Plugins for Security Scanning
Integration with SQL
Integration with CSS existing architecture
Design, document architecture
CSS supports a 24x7 operations team
After hours and weekend support of SolarWinds will be rotated among the team. Position will require integration with existing teams for implementation as well as assisting team members with day-to-day use of the tool and tool optimization.
If you are hired into a Colorado work location, the anticipated compensation range for the position $94,000 to $145,000 is based on a full time schedule. Your ultimate compensation may vary depending on your job-related skills and experience. For part time roles, the compensation will be adjusted appropriately.
Required Technical and Professional Expertise
Must be clearable to Secret or higher clearance
Experience in configuring, operating and/or troubleshooting SolarWinds
Ability to communicate (both orally and written) effectively to various audiences
Experience performing Enterprise Systems Monitoring (ESM)
Excellent teamwork skills
Preferred Technical and Professional Expertise
Experience with monitoring products - up to 3 year
Experience with network infrastructure devices including switches, routers and firewalls - up to 2 years
Experience with Linux or Windows System Administration - up to 2 years
Network experience, understanding WAN/LAN technologies with network monitoring - up to 1 year
Experience Performing network monitoring in a virtual environment - up to 1 year
Experience with integration of network/monitoring products with a ticketing system - up to 1 year
Experience troubleshooting VMWare issues in a large environment - up to 1 year
Experience working in an enterprise cloud operations environment - up to 1 year
About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
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Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:
*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.
*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.
*Well-being programs to support mental and physical health.
*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).
*Select educational reimbursement opportunities.
*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.
*Giving and volunteer programs to benefit charitable organizations and local communities.
*Discounts on retail products, services, and experiences.
We consider qualified applicants with criminal histories, consistent with applicable law.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.