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IBM Open Source Support Specialist in BOGOTA, Colombia

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

As part of the TSS team, you will provide platform support and infrastructure of Open Source products primarily. Also, you will be able to implement and install openSource products and IBM logo.

Required Technical and Professional Expertise

  • To have knowledge in Open Source products of SOA and DevOps, and integration with databases.

  • Knowledge of Linux operating systems, Dockers, Kubernetes.

Preferred Technical and Professional Expertise

  • Effective communication

Possess the ability to convey ideas and concepts with ease and understand the needs of internal and external customers.

  • Analysis capacity

Understand customer needs and interpret them in service requirements, evaluating the technical feasibility and the resources required (conditions, time and space).

  • Troubleshooting Capability

Understand the incidents and problems that arise in customer platforms and propose alternative solutions, through consultation of available material or by consulting other specialists

  • Leadership

Address the activities of the operation and those entrusted to it in a methodical way that allows obtaining results that generate value to the organization and customers.

  • Customer management

Generate links with the client that generate trust and sense of commitment.

  • Teamwork

Share and identify their capacity and that of the other members of the team or other units, in such a way that they can provide concepts that raise prospects for solution.

About Business Unit

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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