IBM's strategy is anchored on and AI, enabling our clients to transform their and business . ServiceNow is integral and a key part that strategy, providing the crical integration layer, helping our Clients optimise their and business workflows and managing their legacy and .
IBM is one the largest ServiceNow Global Ele Partners. We are targeting exponential growth wh specific strategic partners creating bilateral returns that materially matter and elevate IBM as the relationship choice for valued client outcomes.
Your Role and Responsibilities
We are seeking a ServiceNow Functional Consultant to join a fast-growing team of ServiceNow professionals working with our clients across industries, to advise and build solutions to critical business problems.
The ServiceNow HRSD Functional Consultant will:
Play a key role in the sales cycle by delivering demos, preparing presentations to clients, designing solution, and acting as a subject matter expert for teams across industries.
Support the delivery of ServiceNow HR implementation projects, co-ordinating with on and offshore teams and providing technical expertise as required
Support the development and extension of offerings around the ServiceNow platform, specifically involving the HR Case Management and Onboarding applications
Advise on building next-generation employee experiences using the ServiceNow platform
Consult on, design, and lead development of integrations between ServiceNow and existing HR systems of record, including commonly used Human Capital Management systems such as Workday and SAP SuccessFactors
Lead and participate in development teams following common methodologies including Agile
Design, build and support the delivery of the ServiceNow HRSD
Demo ServiceNow HRSD offerings and articulate the client value proposition
Manage a workstream including on and offshore resources
Build strong relationships and trust with our customers
Work in partnership with IBM's Talent and Transformation services
Required Technical and Professional Expertise
This is a direct client-facing role requiring primary interaction with client architects, client technical resources, and client process owners
Experience in delivering ServiceNow IRM solutions
Ability to produce documentation on various levels including technical and customer facing
Minimum of three years experience working in a client-facing consulting or service delivery role within the IT services industry and risk/compliance management
Expertise in crafting ServiceNow service solutions that integrate with client service structures and operating models
Excellent verbal, written communication and presentation skills together with the ability to deliver customer presentations at a senior level
ServiceNow IRM Implementation Specialist Certification
Understanding of Agile delivery methodologies.
Preferred Technical and Professional Expertise
Strong analysis and design skills
Ability to manage competing priorities in a complex environment
Understanding of common business analysis techniques and approaches; and
Experience of working alongside business analysts to define a solution.
About Business UnitBM is a team business, strategy and technology consultants that design, build, and run foundational systems and that is the backbone the world's economy. IBM partners wh the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, wh s outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBMAre you craving to learn more? Prepared to solve some the world's most unique challenges? And ready to shape the future for millions people? If so, then 's time to join us, express your individualy, unleash your curiosy and discover new possibilies.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric our clients, society and IBM self, to create a truly posive impact and make the world work better for everyone.
's time to define your career.
About IBMIBM's greatest invention is the IBMer. We believe that through the intelligence, reason and science, we can improve business, society and the human condion, bringing the power an open and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one the largest corporate organizations in the world, we're also one the biggest technology and consulting employers, wh many the Fortune 50 companies relying on the IBM to run their business. At IBM, we pride ourselves on being an early adopter artificial intelligence, quantum computing and blockchain. Now 's time for you to join us on our journey to being a responsible technology innovator and a force for od in the world.
Location StatementIBM wants you to bring your whole self to work and for you this might mean the abily to work flexibly. If you are interested in a flexible working pattern, please talk to our recrument team to find out if this is possible in the current working environment.
Being You @ IBMIBM is commted to creating a diverse environment and is proud to be an equal opportuny employer. All qualified applicants will receive consideration for employment whout regard to race, color, religion, gender, gender identy or expression, sexual orientation, national origin, genetics, pregnancy, disabily, age, veteran status, or other characteristics. IBM is also commted to compliance wh all fair employment practices regarding cizenship and immigration status.