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IBM ServiceNow HRSD Functional Consultant (m/f/x) in Berlin, Germany


As an IBM , you directly help clients transform their business and solve complex problems. You will define the scope and vision for projects that deliver customized s using your knowledge IBM s. You are a technical leader, serving as a liaison among business partners, technical resources, and project stakeholders.

Your Role and Responsibilities

We are seeking a ServiceNow Functional Consultant to join a fast-growing team of ServiceNow professionals working with our clients across industries, to advise and build solutions to critical business problems.

The ServiceNow HRSD Functional Consultant will:

  • Play a key role in the sales cycle by delivering demos, preparing presentations to clients, designing solution, and acting as a subject matter expert for teams across industries.

  • Support the delivery of ServiceNow HR implementation projects, co-ordinating with on and offshore teams and providing technical expertise as required

  • Support the development and extension of offerings around the ServiceNow platform, specifically involving the HR Case Management and Onboarding applications

  • Advise on building next-generation employee experiences using the ServiceNow platform

  • Consult on, design, and lead development of integrations between ServiceNow and existing HR systems of record, including commonly used Human Capital Management systems such as Workday and SAP SuccessFactors

  • Lead and participate in development teams following common methodologies including Agile

  • Design, build and support the delivery of the ServiceNow HRSD

  • Demo ServiceNow HRSD offerings and articulate the client value proposition

  • Manage a workstream including on and offshore resources

  • Build strong relationships and trust with our customers

  • Work in partnership with IBM's Talent and Transformation services

Required Technical and Professional Expertise

  • Understand the HR function from both an employee and business perspective

  • Attained highest level ServiceNow certifications HRSD product certifications

  • ServiceNow HRSD implementation hands-on experience

  • Have exceptional communication and presentation skills covering both technical and business concepts

  • Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions

  • Ability to work collaboratively with IBM Practice Leaders and Go-To-Market Leaders and 3rd party Channel Business Partners including ServiceNow Professional Services

Preferred Technical and Professional Expertise

  • Good understanding of marketing leading Automation, AI, ML and Virtual Agent products

  • Attained highest level ServiceNow certifications in ITSM and/or CSM

  • ServiceNow implementation hands-on experience in at least two product lines

About Business UnitIBM is a team business, strategy and technology consultants that design, build, and run foundational systems and that is the backbone the world's economy. IBM partners wh the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, wh s outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBMAre you craving to learn more? Prepared to solve some the world's most unique challenges? And ready to shape the future for millions people? If so, then 's time to join us, express your individualy, unleash your curiosy and discover new possibilies.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric our clients, society and IBM self, to create a truly posive impact and make the world work better for everyone.

's time to define your career.

About IBMIBM's greatest invention is the IBMer. We believe that through the intelligence, reason and science, we can improve business, society and the human condion, bringing the power an open and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one the largest corporate organizations in the world, we're also one the biggest technology and consulting employers, wh many the Fortune 50 companies relying on the IBM to run their business. At IBM, we pride ourselves on being an early adopter artificial intelligence, quantum computing and blockchain. Now 's time for you to join us on our journey to being a responsible technology innovator and a force for od in the world.

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Being You @ IBMIBM is commted to creating a diverse environment and is proud to be an equal opportuny employer. All qualified applicants will receive consideration for employment whout regard to race, color, religion, gender, gender identy or expression, sexual orientation, national origin, genetics, pregnancy, disabily, age, veteran status, or other characteristics. IBM is also commted to compliance wh all fair employment practices regarding cizenship and immigration status.