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IBM Site Reliability Engineer - Storage in Bangalore, India


As a Storage Platform Engineer, you will be part of the Cirrus Hybrid Cloud storage support team responsible for ensuring the architectural integrity and successful delivery of a scalable storage platform for the IBM CIO Organization. This role has a focus on the management of storage for Cirrus Hybrid Cloud. This entails working on all aspects of disk management and monitoring, including disk initialization, fault monitoring and handling, and reporting. The candidate will be tasked with solving intriguing problems while partnering with other team members, customers, and vendors. Successful candidates will have a strong Linux development background and a passion for learning and continuous improvement.

Your Role and Responsibilities

  • Management, maintenance, and support of various data storage solutions especially in the RedHat OpenShift Virtualization (OSV) environment.

  • Plan, coordinate and upgrade components of the SAN/NAS/TSM as needed with software, hardware and microcode upgrades

  • Incorporate storage replication into Disaster Recovery (DR) solutions

  • Operate in an agile manner and under strict change control

  • Engage on technical level discussions around data center solutions and storage integration

  • Design, implement, and manage integrations between internal and external solutions, as well as storage-related monitoring solutions

  • Handle storage provisioning tasks, for example, end user requests, creation of volumes, mapping and ensuring storage availability at the operating system, storage performance analysis, troubleshooting, storage capacity management and planning

  • Provision VMWare and Physical LUNS, applying patches, upgrading software, performance, capacity planning and ensuring data is secured

  • Monitor for errors, hardware failures, optimization, capacity, and performance of storage arrays and associated networking to ensure and restore normal operations

  • Maintain the fiber channel switches and SAN configurations, especially Brocade-compatible, by ensuring that software and firmware are in keeping with the latest needs of an organization

  • Provide on-call support and implementation after-hours on a rotating basis

  • Think and act like a Site Reliability Engineer (SRE) as the environment relates to storage and depends on storage

Required Technical and Professional Expertise

  • BS degree in computer science (or similar) or equivalent experience

  • 8 years' experience in the management of highly available enterprise-class Storage Area Networks (SAN) and Network Attached Storage (NAS) including Fiber Channel (FC) and Internet Protocol (IP) networking and connected storage arrays.

  • Experince with IBM Spectrum Scale, Sptectrum Protect, CP4D, DataStage, SKLM, NFS, CIFS, SMB, Networker, NetBackup, BackupExec, or CommVault

  • A strong understanding of diverse infrastructure platforms and infrastructure concepts required.

  • Strong scripting and automation abilities

  • Excellent communicate skills to work with clients/customers, 3rdparties such as support and supply vendors, internal stakeholders, and team, etc.

Preferred Technical and Professional Expertise

  • Able to describe and traverse Kubernetes or OpenShift internals, deep familiarity with how a cluster works and the underlying architecture and its components

  • Familiarity or usage of the IBM Cloud platform and its catalog of services

  • Administration or usage of cloud native delivery solutions such as ArgoCD or Flux

  • Experience automating infrastructure, configuration management, testing, and deployments using tools like Ansible, Chef and can explain the Infrastructure as Code paradigm

  • Familiarity with managing and securing a distributed Windows Server and/or Linux environment

About Business UnitWe, at the IBM Chief Information Office (CIO) are a dynamic group of business, strategy and technology professionals, who provide top-of-the-line industry consulting, application and business process delivery, and follow agile values and principles. CIO is at the forefront of the digital reinvention of key applications used across IBM globally, providing value-led and asset-powered end-to-end solutions.

We are a cross-functional organization that provides IT applications and infrastructure services to IBM Business Units and to IBMers worldwide. Our mission is to provide a productive environment for everyone at IBM. We do this by leading with Design to drive simplicity and ease of use, Engineering the systems that own the business, and Innovating to transform the business. We continually Deepen our Agile practices while ensuring we Secure the Enterprise.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

This job requires you to provide your COVID-19 vaccination status with supporting documentation, where legally permissible.

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.