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IBM Senior UX Designer in Bangalore, India

Introduction

Thomas J. Watson said it best: 'Good design is good business.' Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!

Your Role and Responsibilities

We're looking for a UI/UX Designer who can bring some serious (and fun) design chops to our team of veteran product designers.

As a Senior User Experience Designer at IBM Cloud, you will contribute to every aspect of the product creation process, from brainstorming the next great innovation to tweaking pixels before launch. You'll mentor members of our team to elevate our level of craft, guide decisions to form a uniquely IBM product experience, and drive UX and UI consistency and quality across a portfolio of products. You'll collaborate side-by-side with brilliant partners and stakeholders in product management, software engineering and executives to define the overall UX strategy and goals of a project or product. You'll join IBM Studios Bangalore, where we work in a hybrid environment and spend 3 days per week in office to collaborate, learn from each other, and build our design community.

  • Work with UX researchers to test concepts with users and integrate findings into the design direction through low and high fidelity mockups, patterns, prototypes and development-ready specifications

  • Analyze and creatively solve complex user problems through user interface design, providing a usable, intuitive, efficient experience that has high standards in functionality and aesthetics

  • Design information architecture, interactions, content, and navigation throughout the product experience, leveraging IBM's well-established design systems to create consistent, delightful client experiences

  • Collaborate with cross-functional teams and multiple stakeholders, including product management, engineering, sales, marketing to craft UX solutions that aligns with business objectives and user needs

  • Champion agile and design thinking methodologies and successfully manage projects from start to completion with minimal oversight

  • Partner closely with junior designers to help them work through tough problems. Support them when they escalate design decisions that need backing

  • Demonstrate committed and respectful collaboration between members of cross-functional teams and be part of promoting a positive team culture and work environment

  • As a Senior Designer, you might expect your week to look something like this: 50% product design (Product, Storytelling, & Presentations), 25% strategy & coordination, 15% mentoring & critique, 10% project management

Required Technical and Professional Expertise

  • Bachelor's Degree in Design (such as HCI, Interaction Design, Web Design, Graphic Design or related field), or Computer Science

  • 8+ years of experience in UX or visual design

  • A portfolio of work samples that demonstrates a mastery of user-centered design, interaction design, visualizations of complex experiences such as flows, scenarios, personas, etc. (any fidelity) and demonstration of delivering exceptional user-centered outcomes to market

  • Mastery of design and prototyping tools such as Figma

  • User-centered mindset: Define user experience goals and design principles; translate technological, operational, and functional constraints into human-centered opportunities. Should feel comfortable leading others to use design thinking to achieve results that matter

  • UX: Ability to understand, navigate, and design for complex technical landscapes; demonstrate proficient skill in understanding content, functions, and relationships within a given ecosystem/portfolio; demonstrate in a visual and compelling manner to drive alignment across team

  • Leadership: Ability to collaborate across disciplines with technical architects and product managers to align, prioritize, and manage execution

  • Curiosity: Consistently learning about the domain and technology first-hand (engaging in primary and secondary research, keeping up with industry/market trends, competitive analysis, etc.); establish a strong collaboration with UX researchers, leveraging the research insights and partnering with them to make the smartest decisions for the business

  • Attention to detail: You care about the details and appropriately push the quality of the work beyond the status quo (in your own work and in others')

  • Excellent communication and storytelling skills in English

  • Ability to work from the office in Bangalore 3 days per week

Preferred Technical and Professional Expertise

  • Advanced Degree in Design (such as HCI, Interaction Design, Web Design, Graphic Design or related field), or Computer Science

  • 10+ years of design industry experience

  • I.T. and cloud computing domain experience: Demonstrate robust understanding of the fundamentals of I.T. industry.

  • Desire to make the best products in the industry hands-down

  • Infectious curiosity - always looking for opportunities to learn new things

  • Self-motivation, an open mind and a sense of humor

About Business UnitIBM has a long-standing history of design, which we continue to evolve in our IBM Cloud business. We are a global team of designers and UX researchers across India, Germany, Hungary, Israel, UK, and USA, from design interns to design executives. We breathe a culture of co-creation across product management, design, engineering, marketing, sales and sponsor users, to help our new and existing global clients succeed. Last year, our team's work was recognized by Fast Company's Innovation by Design Award, the Red Dot Award, iF Design Award, Good Design award, Core77 Design Award, Fortress Cyber Security Awards, and Cloud Awards.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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