The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.
Your Role and Responsibilities
As Senior Practitioner - Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing of daily cash applications, preparing journal entries, filing of records, general account reconciliations.
If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. Responsibilities:
Analysis of receivable accounts, investigation of entries, and pulling audit prep work.
Involve in netting instructions, direct Debit run, rejection of Direct Debit and Oracle updating.
Investigate unapplied payments, rectify and ensure proper allocation.
Provide information relating to customer payments, refunds and other miscellaneous accounts receivables questions .
Ensure that client Service Level Agreements (SLA) and timelines are met.
Required Technical and Professional Expertise
Commerce Graduate with minimum of 2-4 years of Experience in Order to Cash (O2C) basic accounting knowledge and understanding of various accounting principles.
Experience in participating and collaborating in team meetings to gather/share information
Ability to achieve individual and Business metrics
Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness.
Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned.
Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals and objectives.
Proven experience to build and utilize reports to analyze pertinent account information.
Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements.
Working knowledge to identify and implement action plans and process improvements with mentorship.
Preferred Technical and Professional Expertise
Proficient in MS office applications and any ERP software as end user
Ambitious individual who can work under their own direction towards agreed targets/goals.
Proven change management and be open to it good time management and work under tight deadlines
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Maintain technical knowledge by attending educational workshops, reviewing publications.
We wish you great success in your career and encourage you to bring your best self to work with IBM.
About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBMWhat matters to you when you're looking for your next career challenge?
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About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.