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Your Role and Responsibilities
Network engineering team and we are looking for an experienced Remote Access Services (RAS) architect to support the IBM internal network. The ideal candidate will be responsible for working with a small team of IBM architects, architecting and designing the enterprise RAS, which enable IBM authorized employees to access the IBM Corporate Network remotely. Our team collectively works to maintain network stability, security, and visibility to ensure that Industry best practices and SLA's are achieved, and to allow our organization to meet its mission objectives
Define and refine the RAS architecture standards that address the requirements to support IBM's requirements.
Partner with service providers and network hardware/software vendors to define solution configurations that leverage latest capabilities and provide stable and reliable operations.
Define and implement service standards and practices that align IT services with the needs of the business. Define and monitor adherence to Service Level Agreements (SLA) and industry best practices.
Create, maintain, implement, and test appropriate contingency plans.
Define key management reports required to validate global compliance with architecture, operations, and security standards, and identify automated ways of producing these reports.
Collaborate with other network architects and network specialists to provide strategical, secure and reliable RAS solutions.
Identify reoccurring incidents and find solutions by resolving and working with support groups through root cause analysis sessions, major incident review, trending, elimination of known errors, problem ticket follows through, etc.
Collaborate with other squads within the CIO organization on services and applications integration and optimization, advising on optimal use of RAS resources to meet customer needs.
Troubleshoot complex network performance issues with other network engineers to identify root cause and recommend solutions.
Required Technical and Professional Expertise
Total IT work experience of 10-15 years with minimum 5 years of relevant project management experience
Working knowledge of Agile Framework
Validated experience in vendor management and IBM procurement and other processes
Basic understanding of Networks Infrastructure which includes, but not limited to:
LAN / WAN and other networking technologies
Facilities management e.g.: Power, A/C, Cabling etc, required for Network infrastructure setup
Minimum 3 years of practical experience as a network specialist or administrator in running medium to large scale RAS infrastructures.
Minimum 5 years' experience in Network architecture, design, or operations experience.
Demonstrated architectural skills in developing and driving new solutions for medium to large scale RAS installations
Understanding of enterprise networks, i.e. Campus LAN/WLAN, MPLS WAN, SD-WAN, DC Architectures, Remote Access Services and network tooling.
Understanding of core Network technologies (Routing, Switching, Firewalls, etc.)
Experience troubleshooting complex network issues and designing solutions to simplify and better instrument solutions
Excellent oral and written communication skills, including the ability to interact effectively with management, engineers and vendors.
Strong organizational skills, including the ability to effectively manage multiple priorities.
Very strong critical and analytical thinking and research skills.
Able to think and respond to IT incidents quickly and efficiently to minimize downtime and exceed customer expectations for service.
Network certifications such as CCNA, CCDA or similar
Bachelor's degree in information technology or similar
Preferred Technical and Professional Expertise
Experience in designing and deploying RAS solutions.
Strong understanding and experience in troubleshooting methodologies.
Very strong collaboration skills with demonstrated ability to create and foster a collaborative work. In depth strong facilitation, problem solving and conflict resolution skills.
Network automation experience using programming tools (e.g. Python, Ansible, RESTful APIs, streaming telemetry)
Network analytics experience working with logs and other data to identify trends and anomalies
Network certifications such as CCNP, CCDP, or similar
Master's degree in Information Technology or similar
About Business UnitWe, at the IBM Chief Information Office (CIO) are a dynamic group of business, strategy and technology professionals, who provide top-of-the-line industry consulting, application and business process delivery, and follow agile values and principles. CIO is at the forefront of the digital reinvention of key applications used across IBM globally, providing value-led and asset-powered end-to-end solutions.
We are a cross-functional organization that provides IT applications and infrastructure services to IBM Business Units and to IBMers worldwide. Our mission is to provide a productive environment for everyone at IBM. We do this by leading with Design to drive simplicity and ease of use, Engineering the systems that own the business, and Innovating to transform the business. We continually Deepen our Agile practices while ensuring we Secure the Enterprise.
Your Life @ IBMWhat matters to you when you're looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
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About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
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