The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world's relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Architects are responsible for keeping up with the latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.
Your Role and Responsibilities
As an IT Specialist, you will be an exemplary technical leader in your areas of expertise. You will be responsible in implementation (build / install / configure / upgrade / migrate) on the required platforms as per the design requirements. Need to be flexible to achieve the client expectations & business requirements Responsibilities:
Responsible for the operation of production & non-production environments, including systems and databases, supporting critical business operations
Perform administration and analysis for multiple environments and recommend new and novel solutions to improve availability, performance, and supportability
Provide deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure and to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements
Install, monitor, maintain, support, and optimize all production & non-production server hardware and software
Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status
Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances
Responsible for Oracle production & non-production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment
Required Technical and Professional Expertise
Overall, 7 to 10 years of experience in server administration and operations
2+ years of relevant experience in Oracle Cloud Infrastructure
Operates and performs maintenance to services running within the region through the use of Runbooks.
Sets up and administers service/user accounts using: Active Directory, User Group maintenance, Security and Configuration Management, User data restoration, Sever data restoration.
A working knowledge on the software management tools such as SCCM and or Linux Fog is expected and the candidate will be involved in large scale software, security patches and OS upgrade distributions
Ensure that all existing networks, infrastructure, and systems for the OCI internal network are secure and functioning at all times
Ensures timely resolution and documentation of incidents
Ensures thorough documentation of incidents through company-standard reporting methods
Monitors for faults, alarms, and other errors
Performing Microsoft Windows Server configuration management for a worldwide enterprise of significant scope
Providing staff and users with assistance solving technical issues, malfunctions, and platform problems
Testing, maintaining, and monitoring systems, including coordinating the installation and deployments
Ensure the current infrastructure is an operation, functional, and has limited down time for maintenance and patching
Oracle Cloud Infrastructure Architect - Associate (Must)
Preferred Technical and Professional Expertise
Migrating workloads from O n-Premise to Oracle Cloud Infrastructure
Infrastructure automation through Terraform, Ansible, Puppet
Aptitude to be a good team player and the desire to learn and implement new Cloud technologies
Oracle Cloud Infrastructure Operations - Associate
About Business UnitThis position currently sits within Global Technology Services (GTS) Infrastructure Services (IS) or a shared services function supporting GTS.
As announced in October 2020, IBM intends that its managed infrastructure services business of the GTS organization will become an independent company named Kyndryl by the end of 2021, creating two distinct and powerful market-leading companies.
Together, we will advance the vital systems that power the digital economy. Serving over 4,600 technology-intensive, highly regulated customers, including over 75% of the Fortune 100, our people will design, run, and manage the most modern and reliable technology infrastructure that the world depends on today.
We will work flexibly and in partnership with our customers to amplify business outcomes while always pushing ourselves to improve and meet all opportunities. Come join our team of diverse, devoted, and empathetic technology experts who are at the center of discovering what's next.
Please note: The final decision if this position will transition from IBM to Kyndryl is yet to be confirmed.
Your Life @ IBMWhat matters to you when you're looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.