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IBM Network Support Specialist in Bangalore, India

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

The Network Engineer will be a member on the Global Infrastructure Network Operate quad. This person will be responsible for network operations and infrastructure services regionally and globally. As a part of the Network Team, Your responsibilities will include day to day tickets and support, participation in on-call rotation, and documentation.

  • Provide technical support to ensure a high degree of Customer Happiness through Service Level Agreement (SLA) & Process Compliance

  • Perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.

This environment includes, but is not limited to: Cisco routers, Cisco IOS switches, Cisco Nexus line, Cisco ASA firewalls, Vyatta Firewalls.

Responsibilities

  • Implementing changes to the application architecture

  • Expanding/extending network capabilities

  • Adding locations/users to the network

  • Migrating workloads into ACI fabric

  • Configure ACI multi-site with deployed fabrics

  • In-depth knowledge of and experience with major network protocols and technologies including BGP, OSPF, MP-BGP EVPN, VXLAN and VPC.

  • Experience with design and implementing SDN - Software Defined Network / SDDC - Software Defined Data Center environments

  • Experience with design and implementation of large complex Cisco ACI - Application Centric Infrastructure node

  • Data Center experience (Nexus, Routing + Switching)

Required Technical and Professional Expertise

  • Minimum of 8+ years' experience focused on Data Center network support, configuration and implementation

  • Minimum 8+ years of core switching, routing, MPLS and FWs

  • Minimum of 3+ years' experience in enterprise-level networking with knowledge in TCP/IP, Routing Protocols (OSPF and BGPv4, etc.), SMTP and SNMP.

  • Exposure to Cisco UCS platform and related switching configurations

  • Experience deploying and maintaining wide area networks with emphasis on IPSec, L2L VPN, and Remote Access VPN

  • Networking and security architectural and engineering support experience across local, regional and global domains

  • Ability to effectively execute multiple IT projects and deadlines with limited supervision

  • Excellent written and oral communication skills

  • Working knowledge of AWS - EC2, EBS, Networking, SG, AMI's, Checkpoint firewalls and F5 Load Balancers

  • Hands on experience with Red Hat Enterprise Linux

  • Experience with TCP/IP, networking, and DNS, SMTP, and HTTPS

Preferred Technical and Professional Expertise

  • CCNP or equivalent industry &/or business networking experience desired\ Hands on experience with VLANs and routing

  • Strong knowledge of Linux/Unix security (Firewalls, ACLs, Authentication, etc.)

  • Excellent oral and written communication skills

  • Experience in Operating Systems tuning and configurations

  • Ability to obtain and maintain a Minimum Background Investigation (MBI)

About Business UnitThis position currently sits within Global Technology Services (GTS) Infrastructure Services (IS) or a shared services function supporting GTS.

As announced in October 2020, IBM intends that its managed infrastructure services business of the GTS organization will become an independent company named Kyndryl by the end of 2021, creating two distinct and powerful market-leading companies.

Together, we will advance the vital systems that power the digital economy. Serving over 4,600 technology-intensive, highly regulated customers, including over 75% of the Fortune 100, our people will design, run, and manage the most modern and reliable technology infrastructure that the world depends on today.

We will work flexibly and in partnership with our customers to amplify business outcomes while always pushing ourselves to improve and meet all opportunities. Come join our team of diverse, devoted, and empathetic technology experts who are at the center of discovering what's next.

Please note: The final decision if this position will transition from IBM to Kyndryl is yet to be confirmed.

Your Life @ IBMWhat matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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