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IBM Network Services Specialist- SME in Bangalore, India


The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world's relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Architects are responsible for keeping up with the latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.

Your Role and Responsibilities

As an Infrastructure Architect, you will be placed at customer location ( Jamshedpur-Jharkhand ) and will have to demonstrate ample expertise in one or more networking technology domain areas while being placed at customer location.

Technical Specialists in this Job Role are expected to work independently on Networking products or solutions based on any vendor hardware /vendor operating system software ( ie Vendor agnostic). Examples include: Proficient skills on High end routers/Switches/ Load balancer. Typical examples of the other deliverables would be to build proof-of concept solutions with networking system technology and deploying and managing & implementing networking solutions to address client business requirements.


  • Vast experience in Managed network Infrastructure domain Analyse business requirements to develop technical network solutions and their framework

  • Design, test, and inspect data communications systems

  • Perform network modelling, analysis, and planning

  • Install hardware such as cables, hubs, routers, and wireless adaptors.

  • Develop technology roadmaps

  • Perform daily tests to gauge the effectiveness of the computer system, identifying areas in need of improvement and issues that slow the system down and making recommendations for upgrades

  • Perform research on new technologies as they are developed to determine if they would be beneficial to be implanted in our systems

  • Create reports on server performance and potential new technology, presenting this information in front of a board of department heads, making recommendations for new strategies

  • Implement information security principals when creating and designing information systems in order to keep all classified and sensitive information secure

  • Design and implement new solutions and improve resilience of the current network environment

  • Able to interact with customers/End users via email and phone for understanding and clarifications

  • Improving network performance and availability through innovative solutions via automation.

Required Technical and Professional Expertise

  • A minimum of 10+ years of experience in network infrastructure Domain and 8-10 years of relevant experience in Networking

  • Experience in configuring and managing Data Center Cisco Nexus Switches (5K,7K , 9k )

  • Configuring firewalls (Cisco ASA, checkpoint, Juniper SRX /Palo Alto)

  • Routing and switching ( Cisco / Juniper Platform)

  • Experience in Load balancers(Any OEM Citrix / Radware /F5).

  • Configure and support the network such as Firewalls, Routers, Switches ,Security

  • Proficiency in Network Documentation using Visio Tools, MS-Power Point

  • Ability to produce RCA of Severity incidents impacting network .

  • Minimum CCNP Certified and understanding of ITIL Process.

  • Working experience on Cisco or any vendor Wireless solution components

Preferred Technical and Professional Expertise

  • Having completed CCIE/JNCIE lab certification

  • Working knowledge of VMware NSX-SDN Solutions

  • Working Knowledge of Cisco SD-WAN ( Viptela or Meraki )

  • Experience of working on Citrix NetScaler ADC products

  • Having Datacentre environment operations experience would be preferred

Bachelor's Degree - B Tech / BE or Any graduate

About Business UnitThis position currently sits within Global Technology Services (GTS) Infrastructure Services (IS) or a shared services function supporting GTS.

As announced in October 2020, IBM intends that its managed infrastructure services business of the GTS organization will become an independent company named Kyndryl by the end of 2021, creating two distinct and powerful market-leading companies.

Together, we will advance the vital systems that power the digital economy. Serving over 4,600 technology-intensive, highly regulated customers, including over 75% of the Fortune 100, our people will design, run, and manage the most modern and reliable technology infrastructure that the world depends on today.

We will work flexibly and in partnership with our customers to amplify business outcomes while always pushing ourselves to improve and meet all opportunities. Come join our team of diverse, devoted, and empathetic technology experts who are at the center of discovering what's next.

Please note: The final decision if this position will transition from IBM to Kyndryl is yet to be confirmed.

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Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

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About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.