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IBM Lead- Finance and Administration Delivery in Bangalore, India


The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.

Your Role and Responsibilities

As Subject Matter Expert (SME) - Procure to Pay (P2P), you are required to have end to end working knowledge and expertise on the Invoice processing, Travel & Expense Claims, Exception Resolution, Vendor Master Management, Query resolution (calls and emails), Quality Assurance Invoice reconciliation. You should be able to work with clients independently with little to minimal supervision. You should be flexible to work in shifts (24x7). Responsibilities

  • Handle complex invoices, travel and expense claims

  • Review work done Practitioners and Senior Practitioners

  • Train, coach and guide Practitioners and Senior Practitioners

  • Lead discussions with client on Invoice Processing for PO based invoices and non-po based invoices, Travel and Expense Processing, Payments, Vendor Reconciliations,

  • Vendor master creation, changes, verification, and cleansing

  • Identify the duplicate records for the Vendor Master Maintenance, Invoice receipt, verification, and processing accurately.

  • Quality Assurance - thorough review the work completed by Practitioner, capture errors and take corrective actions

  • Recording of Invoices both Purchase Order Based and Non-Purchase Order Based (Un-supported Invoices),

  • Co-ordination with various stakeholders, obtaining coding, approval and resolving issues around blocked invoices.

  • Ensuring payment and expense entries are posted in accounting software on a timely basis.

  • Review and / or Processing of travel and expense claims, payments, duplicate payment resolution and recovery and verify and run payment proposals.

  • Would be involved in handling queries for vendor statement reconciliation through calls and emails.

  • Adhere to client SLA's (Service Level Agreements) and timelines.

  • Monitor Operating Level Agreements (OLAs) and report performance

Required Technical and Professional Expertise

  • Commerce Graduate with minimum of 3-6 Years of experience in P2P domain.

  • End to end knowledge of Vendor Master, PR to PO, PO to GRN to Invoice Receipt to Invoice Processing, Non-PO coding, GRIR Reconciliation, Duplicate Payment detection, Query Resolution

  • Analytical skills in assessing First Pass Yield (FPY), PO Compliance or Lack thereof

  • Capacity Planning and Management

  • Experience in handling Critical Situation (how to recover from backlog)

  • Ability to handle demanding clients with subject matter expertise

  • Experience in invoice and vendor management along with resolving queries, and Invoice reconciliation.

  • Proven work knowledge to manage payment reporting and reconciliation activities.

  • Willingness to perform duties in varying shifts.

  • Accountability and Ownership

  • Ability to carry out Root Cause Analysis (RCA) and recommend Corrective Action Plan (CAP)

Preferred Technical and Professional Expertise

  • Proficient in MS office applications

  • Ambitious individual who can work under their own direction towards agreed targets/goals.

  • Ability to work under tight timelines and have been part of change management initiatives.

  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

  • Enhance technical skills by attending educational workshops, reviewing publications etc.

About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBMWhat matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

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About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.