The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.
Your Role and Responsibilities
As Subject Matter Expert (SME) - Procure to Pay (P2P), you are required to have end to end working knowledge and expertise on the Invoice processing, Travel & Expense Claims, Exception Resolution, Vendor Master Management, Query resolution (calls and emails), Quality Assurance Invoice reconciliation. You should be able to work with clients independently with little to minimal supervision. You should be flexible to work in shifts (24x7). Responsibilities
Handle complex invoices, travel and expense claims
Review work done Practitioners and Senior Practitioners
Train, coach and guide Practitioners and Senior Practitioners
Lead discussions with client on Invoice Processing for PO based invoices and non-po based invoices, Travel and Expense Processing, Payments, Vendor Reconciliations,
Vendor master creation, changes, verification, and cleansing
Identify the duplicate records for the Vendor Master Maintenance, Invoice receipt, verification, and processing accurately.
Quality Assurance - thorough review the work completed by Practitioner, capture errors and take corrective actions
Recording of Invoices both Purchase Order Based and Non-Purchase Order Based (Un-supported Invoices),
Co-ordination with various stakeholders, obtaining coding, approval and resolving issues around blocked invoices.
Ensuring payment and expense entries are posted in accounting software on a timely basis.
Review and / or Processing of travel and expense claims, payments, duplicate payment resolution and recovery and verify and run payment proposals.
Would be involved in handling queries for vendor statement reconciliation through calls and emails.
Adhere to client SLA's (Service Level Agreements) and timelines.
Monitor Operating Level Agreements (OLAs) and report performance
Required Technical and Professional Expertise
Commerce Graduate with minimum of 3-6 Years of experience in P2P domain.
End to end knowledge of Vendor Master, PR to PO, PO to GRN to Invoice Receipt to Invoice Processing, Non-PO coding, GRIR Reconciliation, Duplicate Payment detection, Query Resolution
Analytical skills in assessing First Pass Yield (FPY), PO Compliance or Lack thereof
Capacity Planning and Management
Experience in handling Critical Situation (how to recover from backlog)
Ability to handle demanding clients with subject matter expertise
Experience in invoice and vendor management along with resolving queries, and Invoice reconciliation.
Proven work knowledge to manage payment reporting and reconciliation activities.
Willingness to perform duties in varying shifts.
Accountability and Ownership
Ability to carry out Root Cause Analysis (RCA) and recommend Corrective Action Plan (CAP)
Preferred Technical and Professional Expertise
Proficient in MS office applications
Ambitious individual who can work under their own direction towards agreed targets/goals.
Ability to work under tight timelines and have been part of change management initiatives.
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Enhance technical skills by attending educational workshops, reviewing publications etc.
About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
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Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
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