IBM Jobs
Introduction
IBM has a rich history of design that extends into our IBM Z business. At IBM Z, our systems power the world's most important industries, and our clients are the architects of the future. Transforming our business to deliver on that future is at the heart of our Design mission.
Join us as we continue innovating across enterprise Z products to provide our clients with solutions that power their mission. We're looking for a well-rounded Design Researcher to join the z/OS Data Facility Storage Management Subsystem (DFSMS) team. In this role, you will be responsible for shaping user research and design strategy to create the best experience for automating and simplifying storage management tasks.
You'll work directly with a cross-functional team to tackle complex business challenges alongside other creators and strategists. You have a passion to learn more about our technology stack to improve the client experience. You are a systematic thinker, able to see the big picture but also enjoy diving deep into important details.
Your Role and Responsibilities
Plan, design, and conduct research using qualitative and quantitative methods to develop actionable insights that drive both strategic and tactical decision-making
Collaborate with the cross-functional team to prioritize research needs
Synthesize research to translate insights into actions and requirements to help define project scope, goals and deliverables
Guide business goals to align with user needs and translate business requirements into research goals and design objectives
Help designers shape scenarios and user flows through insights of generative research
Communicate findings as actionable artifacts such as user personas, empathy maps, scenarios and journeys, mental models, market analysis, and much more
Actively schedule playbacks and present research to all different levels of stakeholders
Required Technical and Professional Expertise
Expertise in design thinking/human-centered design
In-depth knowledge and experience within a relevant design discipline (User Research, User-Experience Design, Visual Design, Interaction Design)
Research experience with ability to scope research, lead fieldwork, conduct interviews, perform desktop research, lead synthesis and communicate findings
Ability to facilitate design thinking workshops with diverse product and functional teams
Strong interest in complex, technical systems
Strong written and verbal communication skills (i.e. storytelling and documentation)
Experience using agile principles towards the delivery of product
Develop mid-level literacy in AI
Proficiency with design research tools such as Mural, Airtable, Keynote, research survey tools, and other design software tools.
Preferred Technical and Professional Expertise
About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.
Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
