IBM Jobs
Introduction
The Cloud and Cognitive Software Essential Management Management team is looking for enthusiastic and talented individuals to join us. Are ou passionate about helping clients acheive their business goals? Do you enjoy learning new technology and problem solving? Then Essential Management is for you!
You will have the opportunity to be a part of the Expert Labs organization where you develop critical-thinking skills and work with Subject Matters Experts to resolve complex problems for our worldwide clients. In addition, you will help drive delivery to leading-edge technology in Openshift, Cloud Pak for Data, Watson Knowledge catalog, Instana and Watson Artificial Intelligent IT Operations (Watson AIOps)
Your Role and Responsibilities
Are you ready to start working with complex IT environments and support large companies in minimizing customer impact of incidents and outages?
Have you ever thought about assisting IT operations teams to use automation to help detect events and anomalies to identify and resolve issues faster?
As a #AIOps zSolutions Delivery Consultant, you will learn and experience how we apply technical expertise to ensure world-class delivery using consultative skills such as problem-solving / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, Global Delivery Center #GDC you will be client focused, courageous, pragmatic, and technical to optimize and trailblaze new solutions that address real business challenges.
To help achieve this win-win outcome, a 'day-in-the-life' in this role may include, but not be limited to...
Working under general supervision you will be understanding clients' main challenges and developing solutions that help them improve their systems management, IT operations, application performance and operational resiliency with AI on the mainframe by implementing IBM AIOps solutions on this environment.
Participating in planning, installing, configuring, verifying, and migrating IBM Z AIOps solutions that uses automation to help detect events and anomalies to identify and resolve issues faster within client's environments.
Ensuring accurate documentation of and delivery to the project scope and timeline alongside adherence to the zAIOps products' implementation methodologies.
Demonstrating a natural bias towards self-motivation, curiosity, and initiative in addition to navigating data and people to find answers and present solutions.
Strong collaboration and communication skills as you work across the client, partner, and IBM team.
Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration, and product support with a sense of urgency.
Conducting and participating in technical solution workshops.
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best-running and growing their business.
Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work that will positively impact the world around us.
Required Technical and Professional Expertise
BE/BTech in Computer Science, Engineering, or equivalent experience in Computer Science/Information Systems/Engineering.
Hands-on exposure to real-world application of computer science, information systems or engineering concepts
Excellent communication and presentation skills that are engaging, compelling, and influential.
Experience with the design, deployment, and optimization of software solutions for IBM Z, LinuxONE and associated operating systems and virtualization software including z/OS or Linux.
Technical Expertise in Mainframe System Software on z/OS, including deployment and op-timization of IBM Z software solutions, z/OS data sources, handling of SMF records, and z/OS automation scripts.
Experience in the preparation and delivery of training
Experience with reviewing the performance of monitoring environment infrastructures, mon-itoring processes, event flow and historical data collection polices.
Ability to work independently and take accountability.
3+ years of experience with IBM Z
3+ years of solution consulting or relevant industry experience.
Preferred Technical and Professional Expertise
Experience with reviewing the performance of monitoring environment infrastructures, monitoring processes, event flow and historical data collection polices.
Experience with data insights in real-time dashboards including open-source Elastic Stack / OpenSearch solution / Splunk.
Experience with analyzing system performance using tools like RMF, SMF data, & Omegamon.
Experience with the following products will be highly regarded: IBM Z Operational Log and Data Analytics (ZLDA), IBM Z Anomaly Analytics (IzAA), IBM Watson® Machine Learning for z/OS, IBM Service Management Unite (SMU)
Experience in the delivery of training.
In addition to the above experience, the ideal candidate will have exceptional interpersonal and communication skills.
Strong analytical and problem-solving skills with excellent attention to detail.
Dynamic team player who is comfortable working in a small, but rapidly evolving environment.
A passion for making a difference in their profession and the environment.
About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
IBM Technology Expert Labs consultants have the deepest technical expertise and experience in mainframe application platform technologies, they are experts in advising clients on modernization and optimization of database-driven, secure, integrated platforms for high-performance online transaction and data processing, assisting client IT teams advising them on preparing for a hybrid landscape as they modernize their applications.
This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.
Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
