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IBM Watson Health- Technical Delivery (DDI) Manager in Austin, Texas


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Your Role and Responsibilities

As the Technical Delivery Manager, you are responsible for the Design, Development, and Implementation ('DDI') of analytic, business intelligence and enterprise data warehouse solutions for Watson Health Government Health and Human services agency clients.

Responsibilities include implementation planning, staffing and overseeing the business analyst, technical and testing teams building and delivering IBM Watson Health solutions. You will ensure that deliverables and functionality are implemented to meet contract requirements on time and on budget while enforcing organizational and technical delivery excellence best practices.

You will interact directly with the customer, account/contract management, and third-party vendors to ensure your work is successful while providing executive status on key performance metrics to internal/external stakeholders and executive sponsors.

Position Overview:

  • Senior technical resource responsible for leading a team designing, developing and operating Watson Health solutions for government health and human services client agencies. Responsible for delivering operationally ready solutions as defined by the scope of work and/or operating the solution by meeting agreed upon service level commitments.

  • Develop a clear understanding of the business goals and technical requirements needed to successfully deliver against project objectives, including cost, quality and schedule. Act as their team's 'one point of contact' for client interaction and technical delivery management. This role works directly with the customer, account/contract management, and third-party vendors to ensure each project is successful.

Essential Responsibilities:

  • Effectively communicates with and develops/maintains excellent working relationships with internal and external stakeholders to ensure project success.

  • Contribute to and approve technical delivery responses - solution work effort sizing, solution architecture, work plan, staffing strategy

  • Implement and continually improve processes for delivering analytic, business intelligence and enterprise data warehouse solutions

  • Represents delivery management during sales opportunities (pre-sales, sales, orals, etc.)

  • Lead peer reviews at major milestones to ensure adherence to standards and to identify issues/concerns/gaps

  • Communicate technical and solution delivery options concepts to client as needed

  • Provide leadership and guidance for Operations and Maintenance activities (e.g. break/fix work, knowledge transfer, etc.)

Successful Candidates will possess the following:

  • Medicaid, MMIS or related experience with a state agency

  • Demonstrated experience directing multi-discipline technical teams producings Enterprise Data Warehouse (EDW) solutions

  • Demonstrated interpersonal skills and the ability to collaborate with technical teams, delivery managers, project management, client management and customer stakeholders

If you are hired into a Colorado work location, the anticipated compensation range for this position $144,000 to $222,000 is based on a full-time schedule. Your ultimate compensation may vary depending on your job-related skills and experience. For part time roles, the compensation will be adjusted appropriately.

Required Technical and Professional Expertise

  • 7+ years managing delivery of enterprise data warehouse, analytics or business intelligence solutions; including staffing, directing and developing technical delivery teams within both agile and Waterfall development life-cycles.

  • 7+ years Health and Human Services (Medicaid, MMIS or related) project experience

  • 3+ years experience in project management

  • Active Project Management Professional (PMP) certification

  • Ability to translate complex technical issues to a non-technical audience.

  • Proven track record of organization, planning, and project management skills

  • Industry-leading knowledge and depth with reporting and analytic solution development best practices and application development best practices.

Preferred Technical and Professional Expertise

  • Bachelor degree in Computer Science or a related field

  • Experience with Medicaid, Medicaid Enterprise Certification Toolkit (MECT), Medicaid Information Technology Architecture (MITA)

About Business UnitIBM's Cloud and Cognitive software business is committed to bringing the power of IBM's Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments-with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.

Your Life @ IBMWhat matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:

*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.

*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.

*Well-being programs to support mental and physical health.

*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).

*Select educational reimbursement opportunities.

*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.

*Giving and volunteer programs to benefit charitable organizations and local communities.

*Discounts on retail products, services, and experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.