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IBM Watson Health Solution Consultant - Cardiology PACS in Austin, Texas

Introduction

At IBM, our Project Managers excel by leading and coordinating a project team’s overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!

Your Role and Responsibilities

IBM’s Watson Health Imaging team is hiring a Solution Consultant that’ll be responsible for onsite configuration of our Cardiology Products (Cardio and Hemo) software application as well as consulting and training our new and existing customers.

Essential Responsibilities:

  • Installs Cardiology Products (Cardio and Hemo) software application and related integration systems.

  • Performs onsite connectivity testing to ensure peripheral components are properly associated and installed.

  • Delivers application and administrative software training to ancillary end users and providers.

  • Develop and maintain a mastery of Merge applications in order to provide high quality user training which promotes optimal product utilization. Cross trains on Merge product lines.

  • Understand the applicable clinical work environments and related customer needs in order to successfully integrate the system solution into their workflow and make intelligent recommendations toward the improvement of overall department efficiency through training and education.

  • Ensure successful implementation and roll out training of the system by conducting system configuration, acceptance testing, end-user training, and follow-up support and training, as needed.

  • Develop documentation and training materials required to support deployment and internal/ external training.

  • Quality: Understands that projects worked on may have a direct impact on patient safety. Understands the types of defects that may be encountered as part of job responsibilities.

  • Security: Understands that all patient information that may be encountered is to be treated as confidential and not to be disclosed under any circumstances.

  • Pursues a program of self-development through the use of selected reading, seminars, and participation in continuing education.

  • Identifies and communicates possible improvements in the work process for customers and peers.

  • Performs other duties as assigned by immediate supervisor or upper management.

Required Technical and Professional Expertise

  • Clinical experience, preferably in the applicable departments. Experience in direct customer contact, especially in a training and support role.

  • Expertise in a variety of personal computer and business solutions software (Microsoft office apps, etc.).

  • Strong knowledge of computer hardware such as: workstations, servers & storage devices

  • Good communication skills, professional demeanor, appreciation for customer needs balanced with company interests. Ability to establish effective internal, customer, and vendor relationships.

  • Self-starter demonstrating initiative to develop creative solutions to address project and customer needs. Flexibility and commitment to contribute as needed to the success of the project.

  • A valid driver’s license and safe driving record is required.

Preferred Technical and Professional Expertise

  • Experience with Cardiology Products (Cardio and Hemo) or other related imaging software highly desired

  • Associates degree in Imaging Technologist field, four-year degree from accredited college or university preferred or minimum of 5 years of industry experience.

  • Strong knowledge of workstation & server OS platforms preferred

About Business Unit

IBM Watson Health is pioneering a new partnership between humanity and technology with the goal of transforming global health and revolutionizing many aspects of the medical and pharmaceutical industries, as well as government sectors. We aspire to improve lives and give hope by delivering innovation to address the world’s most pressing health challenges through data and artificial intelligence insights.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

US Citizenship required.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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