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IBM Tier 3 Sr. Network Engineer in Austin, Texas


The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world's relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with these latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.

Your Role and Responsibilities

This position requires engineering and installation support of both client and cloud network environments. As a member of the Cloud Shared Services (CSS) program, the Sr. Network Engineer will support projects and customers supported by the CSS program. This position focuses on all aspects of networking including engineering, design, installation, configuration, compliance, handoff for day 2 operations as well as acting as an escalation point for the day 2 operational teams. This position will work with the following technologies:

  • CheckPoint Firewalls

  • VMware NSX

  • Cisco Catalyst and Nexus Switches

  • A10, F5, and Citrix Load Balancers

  • Arista Network Switches

Examples of engineering support tasks listed below:

  • Troubleshooting as a tier 3 escalation point, customer traffic flow layer 2/layer 3, including Firewalls.

  • Create virtual network infrastructure and dynamic routing configuration in support of tenant environments

  • Create and maintain detailed technical documentation of the client environment as well as the Smart Cloud forGovernment (SCG) cloud environment

  • Build and deliver on all network-related enterprise technologies and service offerings within the SCG cloudenvironment

  • Alignment and knowledge of NIST SP800-53 security controls and risk management framework for FederalSystems.

Required Technical and Professional Expertise

  • Network Engineering and Design - 7 years

  • Experience designing, implementing and troubleshooting VMware network environments (NSX) - 3 years

  • Systems Administration, Engineering, and Operations - 10 years

  • Cloud solutions design and implementation - 5 years

  • Demonstrated ability to create engineering artifacts, design documents, and other formal documentation

  • Excellent oral and written communication skills

  • Public Trust Clearance

Preferred Technical and Professional Expertise

  • CCNP or equivalent hands-on networking experience

  • Hands on experience with NSX-T and NSX-V

  • Familiarity with OpenShift SDN

  • Arista Switch, Checkpoint FW, & A10 Load Balancer experience

  • 2+ years hands on experience delivering cloud solutions (AWS, Azure, Google, or VMware)

  • IBM Design Thinking Badge or equivalent certification

  • Preferred certifications are as follows: CCNP, CISSP,Security+CE,MCSA/MCSE, VSP, AWS Certified Architect, DoD 8140 (8570) compliance required within 6 months of start date

About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBMWhat matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:

*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.

*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.

*Well-being programs to support mental and physical health.

*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).

*Select educational reimbursement opportunities.

*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.

*Giving and volunteer programs to benefit charitable organizations and local communities.

*Discounts on retail products, services, and experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.