The IBM Security Business Partner Ecosystem Team is looking for a Security Sales Partner Specialist to focus on Telco for MaaS360 brand. The Security Sales Partner Specialist (BSPS) specializing in Security Software will focus on a telecommunications industry and will drive brand sales of MaaS360 through business partners. The BSPS delivers differentiated value through IBM's technology portfolio to clients during the pre-sales and customer engagement phase of an opportunity
Your Role and Responsibilities
In this role you will:
Work directly with Business Partners driving our SaaS solutions
Initial focus will be on MaaS360 with increased focus on IBM Verify
On MaaS360, you will assist our external clients with the set-up, deployment and implementation of the MaaS360 product. Making sure we understand the needs of the client and set up their portal in order for the customer to manage their end points successfully.
Administer the needs of the customer initially and throughout the life cycle by providing a great customer experience.
Assist customers in optimal utilization of the MaaS360 portal.
Provide training to all customers to use tools and resources readily available.
Develop new processes and recommend improvements to all procedures and ensure optimal level of customer satisfaction at all times.
Coordinate with the Business Partner sales teams along with IBM sales teams and customers to ensure all projects are completed within required time frame.
IBMers in Ecosystem (Partner) Sales work with partners to drive sales of IBM Technology across sell-to and sell-through motions. They have deep technical expertise as well as the ability to co-create solutions while collaborating with the client and focusing on client value solutions. IBMers in these roles do the following: work with clients and IBMers to drive leads to partners and helps progress deals; drive IBM's business and technology agenda into key partners; pursue "sell-to" deals for partners to use/embed IBM in their solutions; and support partners end-to-end with programs, contracting, etc.
The Partner Sales Professional career path is built around deep partner ecosystem and business acumen. Important to this career path is the ability to lead partner transformation based on IBM strategies and solutions, but also to gain insights on partner solutions to help integrate the various brands and offerings into a valued solution for the partner's clients by effectively managing the IBM and partner ecosystem and teams. Sellers in this career path perform business development in the Ecosystem and manage the expectations of their partners. They develop and manage partner relationships at the C-Suite level.
Required Technical and Professional Expertise
Customer Service skills
Technical Knowledge - to meet each client's needs and install each system correctly
Ability to Multitask
Experience working in a matrixed environment
Demonstrated interpersonal and collaboration skills
Demonstrated team player
Preferred Technical and Professional Expertise
Broad knowledge of Security a definite asset
Experience with MaaS360 line of products
Experience with the Telco market
Preferred Location Austin TX or Philadelphia, PA
About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:
*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.
*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.
*Well-being programs to support mental and physical health.
*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).
*Select educational reimbursement opportunities.
*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.
*Giving and volunteer programs to benefit charitable organizations and local communities.
*Discounts on retail products, services, and experiences.
This position is eligible for participation in an IBM sales incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change.
We consider qualified applicants with criminal histories, consistent with applicable law.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.