The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you can be part of a team that works with all areas of our global organization and is empowered to achieve goals that align with IBM strategy.
Your Role and Responsibilities
In an era where progress is driven by people and experiences, and where finding and developing the right talent is key, HR has become the main engine of business growth. IBM Talent & Transformation is helping businesses worldwide to reconfigure their HR functions, such as talent acquisition and talent development, to deliver the talent essential to their growth.
The Talent Acquisition Optimization (TAO) group is part of IBM Talent & Transformation. We are a globally recognized partner in recruitment, talent acquisition consulting and employment branding solutions that transform the way businesses acquire talent in a highly competitive marketplace. For more than 30 years we have leveraged our considerable expertise in global talent acquisition and business process improvement to redesign how skills are identified and recruited for our clients, and deliver exceptional talent acquisition experiences
The Recruitment Specialist is responsible for candidate generation primarily through direct sourcing and research to attract both passive and active candidates. The Recruiter may manage an individual requisition load, working directly with the Hiring Manager from discovery intake to offer negotiation or form part of a sourcing team, supplying qualified candidates for requisitions managed by the IBM Talent Acquisition Partners. The Recruiter will help define, develop, plan and implement recruiting strategies utilizing their market knowledge. They will act as the first point of contact for candidates and will be able to sell the client's EVP and talk knowledgeably about the company, industry and role opportunity.
Participates in the role discovery meeting with Hiring Manager and agrees delivery expectations, timelines and sourcing strategies
Consults with the Hiring Manager on the role requirements and sector/market talent supply considerations which may impact delivery
Develops comprehensive, innovative sourcing strategies including passive candidate outreach channels, recruitment marketing plans and talent pool mining.
Drives innovative programs, events, campaigns and networking channels to build referrals and candidate pipeline
Conducts or orchestrates projects as required including; email marketing, competitor organizational chart mapping, mapping target companies and professional and alumni associations, social media, cold calling, and social activities
Use screening and selection criteria to identify qualified candidates and determine the relevant strength of the candidates in the pool
Acts as a brand ambassador to engage passive candidates and develop and retain their interest in the client's company
Sources, screens, and submits candidate short-lists to the Hiring Manager or TABPs
Keeps systems accurately updated as required.
Prioritises workload based on sourcing effort required in order to meet weekly/monthly/quarterly production goals and revenue targets as set by management team
Contributes, through excellent delivery, to high client satisfaction levels with the service to promote positive NPS scores, references and case studies from the account
Must be able to work PST time zone hours
Required Technical and Professional Expertise
At least 2 years of recruitment experience, with sourcing expertise in either an in-house, RPO or agency role.
Good working proficiency in computer skills and MS Office.
Fluency in English
Preferred Technical and Professional Expertise
About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBMWhat matters to you when you're looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location StatementIBM offers a competitive benefits program which may include medical, dental, vision, paid holidays, paid sick time, paid vacation, Employee Assistance Program (EAP), life insurance, IBM 401(k) Program and Employee Stock Purchase Plan.
We consider qualified applicants with criminal histories, consistent with applicable law.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.