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IBM Process Architect- Procurement in Austin, Texas


At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

IBM Procurement Services (IPS) delivers Source-to-Procure process expertise to IBM's external clients as a world-class business process outsourcing (BPO) provider. The Procurement Process Architect supports the enablement of all technology and process-related activities during the transition from client to IBM of new outsourcing engagements. The Procurement Process Architect will individually execute to perform process development and process improvement activities. This is an external client-facing / consulting role that requires up to 75% travel to client office location.

Job Description:

  • Reviewing and assessing a client's current state processes, procedures, practices, and policies

  • Developing materials for and conducting a Process Development Workshop based on Design Thinking principles

  • Constructing process and procedure documentation (Sow Mapping, Process Flows, Desktop Procedures, etc) for activities identified in IBM's Statement of Work

  • Reviewing Desktop Procedures with IBM & client leadership to obtain required approvals before deliverable deadlines and Go-Live's

  • Training of IBM Delivery team on new processes and procedures

  • Identifying potential Robotic Process Automation (RPA) and other procurement transformational opportunities

  • Providing process expertise and Procurement best practices through all phases of account transitions

  • Support all levels of e-Procurement software testing as required (e.g., Unit, Integration, & UAT)

  • Assistance in the enablement of e-Procurement tools

Required Technical and Professional Expertise

  • Experience and understanding of procurement processes and best practice's

  • Strong communication and presentation skills in consultative environment

  • Experience managing projects in an agile environment with multiple priorities and stakeholders

  • Proficiency in mapping complex process flows using Visio, Excel, or comparable applications

  • Experience in SAP/Ariba or other e-Procurement systems

  • Minimum Education: Bachelor's Degree

  • Ability to travel, both domestically and internationally, up to 75%

  • The ability to effectively manage workload and thrive in a fast-paced environment

Preferred Technical and Professional Expertise

  • 6 Sigma Green Belt Certification

  • Prior experience performing external client-facing work

  • Familiarity with end to end procurement cycle, from source to procure

  • Experience configuring and utilizing workflow portals such as ServiceNow

  • Understanding of procurement transformation opportunities and methodologies including Robotic Process Automation, Cognitive Analytics, Design Thinking, and Agile

About Business UnitIBM Global Procurement has the responsibility for achieving the best overall value for IBM and our clients when acquiring or contracting goods, services, and intellectual property assets. Our mission: "Listen for need, source with speed." We continually work to create value by managing costs and risks, engaging in revenue generation opportunities with our sales teams, and providing superior service to our clients as we ensure on-time delivery. Join us as we transform clients' strategies by delivering simple engagements focused on speed, leveraging digitization, cognitive insights, and innovation from suppliers to maximize value.

Your Life @ IBMWhat matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:

*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.

*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.

*Well-being programs to support mental and physical health.

*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).

*Select educational reimbursement opportunities.

*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.

*Giving and volunteer programs to benefit charitable organizations and local communities.

*Discounts on retail products, services, and experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.