Ready to re-imagine the product management role? At IBM, as an Offering Manager, you are responsible for the full lifecycle of an offering: from validating need to determining the business model and defining the solution requirements. Going beyond the traditional focus of timetables and budgets, you use your keen insights into what customers want in their own business plan - and work across disciplines to build the best solutions to a problem. If being the CEO of your offering excites you, consider an offering management career at IBM.
Your Role and Responsibilities
IBM Enterprise Applications Management team is seeking an Offering Manager to enable and lead ERP Managed Services offerings public clouds. The organization is looking for a highly motivated, technical Offering Manager who is an adaptable, creative problem solver with strong organizational aptitude.
The Offering Manager acts as an entrepreneur, strategist, technical visionary, cross-functional team leader, and client advocate. An Offering Manager has two primary responsibilities: (1) defining the new offering to be built; and (2) managing its development, launch, and ongoing improvement.
To fulfill these responsibilities, an Offering Manager leads a cross-functional team. Typically, however, none of the team members report directly to the Offering Manager. An Offering Manager influences the actions of diverse cross-functional team as the market authority, acting as a "General Manager" for their scope of the business. The employee Influences the functional strategy.
Role and Responsibilities
Continually develop and manage a roadmap based on customer demand of new capabilities
Study market intelligence data to understand the competitive landscape and the capabilities of our key competitors
Work with architects to convert business needs and requirements to service features and enhancements
Negotiations with various partners, resulting in common agreements
Innovate and manage go-to-market strategy
Drive awareness of services to multiple internal and external consumers
Lead offering positioning, pricing, and delivery to the marketplace
Perform win/loss analysis, gather customer feedback and analyze market data to validate product strategy
Professional knowledge of function, business unit or country operations. Understand organizational resources, priorities, needs and policies.
Analyze complex/new situations, anticipate potential problems and future trends, assess opportunities, impacts, and risks
Lead projects or programs involving multi- functional, country-wide or regional teams.
Leads multi-functional teams, or conducts special projects, or manages department(s) (national or international). Has vision of functional or unit mission.
Influences people and organizations, including executive management, when issues are complex/difficult and require considerable diplomacy. Considerable latitude in responsibilities to define and decide on tools, processes, priorities and resources following general business unit directives.
Required Technical and Professional Expertise
Minimum 5 years' experience with ERP latest technologies - architecture, deployment planning, operations, solutioning or consulting
Minimum 3 years' experience developing solutions with ERP technology on a public cloud platform (IBM Cloud, Azure, AWS)
Experience working with clients, technical sellers, solution architects, etc.
Excellent communication and writing skills
Proven organizational and presentation skills
Preferred Technical and Professional Expertise
Prior experience in product or offering management for managed services
Cost estimation and analysis
Operations, engineering, solutioning or development experience
Sales or business development experience
Direct line of report management of people
Experience utilizing Design Thinking methodologies
Cloud specific foundational certifications
About Business UnitThis position currently sits within Global Technology Services (GTS) Infrastructure Services (IS) or a shared services function supporting GTS.
As announced in October 2020, IBM intends that its managed infrastructure services business of the GTS organization will become an independent company named Kyndryl by the end of 2021, creating two distinct and powerful market-leading companies.
Together, we will advance the vital systems that power the digital economy. Serving over 4,600 technology-intensive, highly regulated customers, including over 75% of the Fortune 100, our people will design, run, and manage the most modern and reliable technology infrastructure that the world depends on today.
We will work flexibly and in partnership with our customers to amplify business outcomes while always pushing ourselves to improve and meet all opportunities. Come join our team of diverse, devoted, and empathetic technology experts who are at the center of discovering what's next.
Please note: The final decision if this position will transition from IBM to Kyndryl is yet to be confirmed.
Your Life @ IBMWhat matters to you when you're looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:
*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.
*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.
*Well-being programs to support mental and physical health.
*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).
*Select educational reimbursement opportunities.
*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.
*Giving and volunteer programs to benefit charitable organizations and local communities.
*Discounts on retail products, services, and experiences.
We consider qualified applicants with criminal histories, consistent with applicable law.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.