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IBM Design Manager - Watson Studio in Austin, Texas


Thomas J. Watson said it best: 'Good design is good business.' Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!

Your Role and Responsibilities

IBM Watson Studio is looking for a Design Manager with the unique ability to orchestrate and optimize people, processes, and craft to amplify design's value and impact at scale. You will lead a highly talented and motivated team that can create reliable, repeatable processes that support our designers and the design work across our projects and technologies. You will work closely with Design leadership and cross-functional team members to help reduce friction, optimize consistent practices, and operationalize quality solutions for product teams and our customers.

You will use your strong negotiating and conflict resolution skills to keep alignment on user objectives and focus on end goals. You will demonstrate the value and the impact of collaboration, and you will be translating complex needs into easy-to-understand design requirements and do what it takes to push a project forward. You will be exceptionally organized and guide your team through sprint planning to make and meet commitments while focusing on user-centered outcomes and occasionally rolling up your sleeves to lead by example.

  • Prioritize work across multiple engagements and projects in coordination with design leaders and counterparts in engineering and product management

  • Work with design leads to define the long and short-term experience strategy to meet the constraints of a continuous release process while iterating toward a future vision

  • Enable user experience engagements that exceed customer expectations by partnering with key product stakeholders to understand and support business goals

  • Advocates for utilizing user-centered design industry best practices and can defend design decisions

  • Manage, coach, and mentor a high-performing cross-discipline design team

  • Continuously identifies opportunities to improve the design team process and collaborates across functions

  • Exemplify and foster a team culture that values: collaboration, inclusion, supportive, transparency, innovation, and honesty

Required Technical and Professional Expertise

  • At least 9 years of design experience

  • At least 4 years leading interdisciplinary teams

  • At least 4 years practicing and using Design Thinking

  • Ability to develop, lead and inspire multi-disciplinary UX teams

  • Demonstrated sharp, clean and intuitive design sense

  • Demonstrated creative and strategic thinker, able to develop innovative solutions to problems

Preferred Technical and Professional Expertise

  • Excellent presentation skills and communication abilities

About Business UnitIBM's Cloud and Cognitive software business is committed to bringing the power of IBM's Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments-with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.

Your Life @ IBMWhat matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:

*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.

*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.

*Well-being programs to support mental and physical health.

*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).

*Select educational reimbursement opportunities.

*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.

*Giving and volunteer programs to benefit charitable organizations and local communities.

*Discounts on retail products, services, and experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.