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IBM Corporate Social Responsibility Manager in Austin, Texas

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

We are looking for an experienced professional to join the CSR team in the United States as Corporate Social Responsibility Manager. This role will be responsible for helping to lead IBM's national IBM SkillsBuild (https://skillsbuild.org) (SB) strategy. SkillsBuild is IBM's signature CSR initiative which aims to skill 30M globally in digital and professional skills by 2030. SB is a free education program focused on underrepresented communities in tech, that helps adult learners, and high school and university students and faculty, develop valuable new skills and access career opportunities. SB includes an online platform that is complemented by customized practical learning experiences delivered in collaboration with a global network of partners. The program serves learners around the world and offers more than 1,000 courses in 20 different languages in courses on AI, cybersecurity, data analysis, cloud computing and many other technical and professional disciplines in addition to workplace skills.

As the SB partner relationship owner, they will lead partnership reviews to ensure that program milestones are being met (contributing to the 30M skills goal by 2030, and 2M global AI skilling goal by 2026), success stories are being captured and opportunities for growth identified. They will align SB to IBM business priorities. They will also represent a specific multi-state region to provide program management support other IBM CSR strategic initiatives. Within their multi-state region, they will facilitate employee engagement/volunteering (contributing to the global 4M hour goal), often in collaboration with IBM state executives. They will work closely with the leaders across IBM CSR globally to assess the areas of strategic focus and co-create initiatives to meet the goals of IBM CSR.

Your Primary Responsibilities:

Corporate Social Responsibility Managers (CSRM) design and execute programs and projects to: Improve IBM's reputation among all stakeholders including employees, build brand favorability with IBM communications and marketing to create our compelling story and aggressively tell it to every audience.

This role will be responsible for leading a national IBM SkillsBuild (https://skillsbuild.org) (SB) strategy for veterans and the military community. The ideal candidate will understand the workforce development and education landscape for veterans transitioning from active duty to civilian life. They will engage with key stakeholders, including veteran organizations, educational institutions, and government agencies to foster collaboration and promote the platform's mission and impact. They will collaborate with IBM content creators and instructional designers to support the curation of high-quality educational content relevant to the interests and needs of US veterans.

CSRMs lead four major areas:

  1. STEM Education and Workforce Development, a highly impactful group of initiatives at the core of IBM's commitment to skill 30 million people globally by 2030. It offers platform-based hybrid programs on, for example, Artificial Intelligence (AI), Cloud, Cybersecurity, and Data Analytics for exploratory, entry-level and professional reskilling and upskilling for two major groups: a) individuals who traditionally have been underrepresented in STEM fields for example, women, veterans, neurodivergent people, and individuals from under-represented and underserved communities, and b) students and faculty at a diversity of higher education institutions (e.g., community colleges, 4-yr colleges, regional flagship universities, research universities, and minority serving institutions).

  2. Lead volunteerism and employee engagement programs supporting these initiatives for a specific IBM multi-state region that they represent.

  3. Support ESG/Sustainability - specific STEM initiative for social impact 'Sustainability Accelerator', Materiality assessments for all areas related to global ESG report.

  4. Drive CSR/ESG communications both external and internal

This position reports to the CSR Leader Americas.

Required Technical and Professional Expertise

  • Familiarity with educational technology platforms, preferably in the context of online education or workforce development.

  • Passion for supporting veterans and a commitment to serving their educational and career advancement needs.

  • Deep professional experience revealing professional advancement and an increasing scope of responsibilities.

  • Experience as a manager, working with and for senior organizational leaders.

  • Professional experience successfully designing and leading large-scale, national initiatives with clear goals, metrics and outcomes achieved.

  • Demonstrated ability to network and to develop and maintain positive relationships.

  • Excellent communicator with strong presentation skills in virtual, hybrid and in-person settings, strong written and oral communication, ability to convey technical concepts to non-technical stakeholders and collaborate effectively cross-functional teams.

  • Professional presence to be a trusted representative of the company with external stakeholders.

Preferred Technical and Professional Expertise

  • Applied knowledge of STEM education, digital transformation and workforce preparedness aligned to IBM's portfolio domains, including: AI, Hybrid Cloud, Cybersecurity, Data Analytics, Quantum Computing, and Computing.

  • Experience with government and national nonprofit organizations serving veterans transitioning to civilian life with a particular focus on education or workforce development.

  • Experience working with diverse communities and understanding the unique challenges faced by veterans in education and employment.

About Business UnitIBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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