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IBM Business Program Manager in Austin, Texas


At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

The Chief Privacy Office's main mission is to harness key resources across IBM to strengthen IBM's regulatory compliance position and further increase Trust in the IBM Brand. The Chief Privacy Office has transparency and client experience at the heart of all of its privacy programs. As part of the Client Experience team, you will manage the delivery of key privacy related projects such as the Privacy Portal which is a one stop shop for clients and IBM employees to view and manage privacy data and preferences, infusing Trust and Transparency. Another key project will be the redesign of IBM's Privacy Statement with the prime objective of putting the user experience at the forefront. You will work closely with various business units, development, legal and other functions to plan, manage schedules, dependencies, risks and other activities to support the release of the product. You will work collaboratively and build partnerships with each business unit, corporate services groups, and external stakeholders, track and ensure timely communication of progress, changes and issues amongst key stakeholders, ensuring progress is kept up to date, provide coordination and direct support for all underlying work streams, proactively identify and plan for cross-functional project interdependencies, issues and risks and ensure that priorities are well defined, and that conflicting needs are managed through trade-off decisions.

Required Technical and Professional Expertise

  • Thought Leader who challenges the status quo throughout the organization, can influence the organization without formal authority and holds ground in face of divergent opinions.

  • Big Picture Thinking and Selling the Vision

  • Team player

  • Ability to work with Stakeholders and manage expectations and priorities

  • Proven experience as Project Manager

Preferred Technical and Professional Expertise

  • 5 years experience in a project manager/scrum master role

  • 5 years Demonstrated ability to manage project scope, schedule, quality, change management

  • 5 years Experience with excellent organizational skills demonstrated by managing multiple priorities/projects

  • Excellent interpersonal skills demonstrated by ability to lead client and internal team through the project lifecycle process

  • Demonstrated clarity and accuracy of written documentation

  • Knowledge of Design Thinking process

About Business UnitThis position currently sits within Global Technology Services (GTS) Infrastructure Services (IS) or a shared services function supporting GTS.

As announced in October 2020, IBM intends that its managed infrastructure services business of the GTS organization will become an independent company named

Kyndryl by the end of 2021, creating two distinct and powerful market-leading companies.

Together, we will advance the vital systems that power the digital economy. Serving over 4,600 technology-intensive, highly regulated customers, including over 75% of the Fortune 100, our people will design, run, and manage the most modern and reliable technology infrastructure that the world depends on today.

We will work flexibly and in partnership with our customers to amplify business outcomes while always pushing ourselves to improve and meet all opportunities.

Come join our team of diverse, devoted, and empathetic technology experts who are at the center of discovering what's next.

Please note: The final decision if this position will transition from IBM to Kyndryl is yet to be confirmed.

Your Life @ IBMWhat matters to you when you're looking for your next career challenge? Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible. Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:

*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.

*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.

*Well-being programs to support mental and physical health.

*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).

*Select educational reimbursement opportunities.

*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.

*Giving and volunteer programs to benefit charitable organizations and local communities.

*Discounts on retail products, services, and experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.