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IBM Senior Clinical Sales Expeditor - Watson Health in Atlanta, Georgia


At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

Watson Health is pioneering a new partnership between humanity and technology and enabling our stakeholders to transform the way they deliver care. Cognitive systems that understand, reason and learn are helping people expand their access to knowledge bases, improve their productivity and deepen their expertise. We can now discover health insights that were previously hidden and access expertise to do more than we ever thought possible. At Watson Health, we work to improve lives and give hope by delivering innovation to address the world’s most pressing health challenges through data and cognitive insights.

Watson Health helps life sciences companies take advantage of real-world evidence (RWE) and augmented intelligence with solutions that span Discovery, Development and Commercialization of products, services and solution in the pharmaceutical, and medical technology/device industry.

Your Role and Responsibilities

The Senior Clinical Sales Expeditor (CSE) is a process-oriented professional responsible for partnering with senior life sciences sellers to drive and optimize deal flows. You will be expected to return time to sellers via facilitation of back-office processes and continuous improvement. You should expect to be hands-on and tactical in order to expedite deals. Additionally, you will continuously support identification of process inefficiencies and recommendations for improvement.

As Senior CSE, you will be a liaison between Sellers, Sales Leadership and business operations functions (e.g. Q2C Ops., Legal, Contracts Management, A/R, etc.) to minimize administrative responsibilities for sellers. Reduced cycle times and timely execution of agreements are among potential metrics, to which the you will be measured. You will become a strategic partner and process advisor to Senior LS BD Directors and, will be expected to expedite large deals – particularly from mid-stages through contract execution.

Key Responsibilities include:

  • IBM business process advisory;

  • Driving timely execution of commercial agreements that may include Statements of Work (SOW), Changes in Scope (CIS), Data Riders, Project Change Requests (PCR) and other transaction documents;

  • Development and/or updating of quotes, rate cards and orders in IBM SQO and/or facilitating collaboration with appropriate departments;

  • Navigation of IBM business processes and stakeholders for Sellers and Sales Leaders (e.g. credit checks, manual invoicing, MSA reviews, etc.);

  • Ad-hoc client related tasks (e.g. Changing/updating contacts in SQO) to eliminate order process bottlenecks;

  • Logging of all deals and projects participated in – to support performance tracking.

Required Technical and Professional Expertise

  • 3+ years in contracts, business development, or sales;

  • Ability and DESIRE to partner with and influence others in a highly matrixed organization (without direct authority), as part of cross-functional teams, to achieve goals;

  • Strong writer and oral communicator;

  • Project management experience;

  • Basic understanding of clinical development, RWD/RWE and/or life sciences.

Preferred Technical and Professional Expertise

  • Basic understanding of IBM Watson Health sales processes and solutions;

  • Proficiency with IBM SQO or other quotation and workflow tools (e.g. Salesforce, BPM, etc.);

  • Basic knowledge of SaaS and services solutions for HEOR, RWD, Clinical Development and/or other LS solutions;

  • Highly driven self-starter with outstanding facilitation skills;

  • Process oriented with analysis/design experience or education.

About Business Unit

IBM’s Cloud and Cognitive software business is committed to bringing the power of IBM’s Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments—with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

IBM intends this job to be performed entirely outside of Colorado.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.