Client Technical Specialists (CTP) are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a CTP you understand the client's business requirements, technical requirements and/or competitive landscape. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients. Start your journey now!
Your Role and Responsibilities
IBM Public Cloud Technical Partner Architects (TPA) are responsible for assessing, enabling, and building IBM partner's technical capabilities to support pre-sales and customer engagements. The IBM Public Cloud TPA will work with their sales counterparts to help ensure our business partner and distributor accounts have everything needed to best leverage and use the IBM Public Cloud portfolio, offerings, and services. The TPA should have knowledge across IBM Public Cloud portfolio so they can help to embed and grow IBM Cloud technologies used at our partner accounts. The TPA should be able to help lead technical discussions, presentations, and perform demos that links technology with business value for IBM Public Cloud solutions and use cases.
The TPA will work closely with their sales peers to manage and build relationships within the partner and distributor accounts and work to ensure partner revenue targets are met. These objectives will be met by demonstrating thought leadership for the technical sales aspects of the portfolio of IBM Public Cloud offerings and solutions through the assigned accounts.
The candidate will have 5 or more years of experience in a customer facing, consultative technical sales or professional services organization. Also, the candidate will have 5 or more years' hands on experience with architecture, implementing, and supporting a broad range of workloads in IaaS and PaaS clouds. The successful candidate will be able to develop strategies for and assist partners and customers in the design and technical build out of the Infrastructure, Applications, and Management of the environments on the IBM Cloud. The IBM Public Cloud Technology Partner Architect will provide innovative design solutions leveraging a broad portfolio of cloud technologies including, VPC, Bare Metal Servers, Virtual Servers, VMware vCenter, Kubernetes & Red Hat OpenShift, Serverless computing, and associated cloud services to meet the complex set of client requirements across public, private and hybrid cloud models. We are looking for a passionate and experienced individual to help us drive IBM Public Cloud solutions in our partner ecosystem. This is a technical, hands-on partner/client-facing role. Candidates must have the ability to earn the trust of partners and clients at any level, from executive to developer. Candidates for the job should possess excellent organizational skills as well as the ability to efficiently multi-task.
Required Technical and Professional Expertise
3+ years solution design experience working with public, private and hybrid cloud models.
5+ years of experience in a customer facing, consultative technical sales or professional services organization.
3+ years cloud networking or cloud-based networking solution design experience.
Solid understanding of IBM Cloud Computing Services (IaaS and PaaS).
Experience working with business teams to translate business goals into reliable technical solutions and advising business teams on optimal technological strategies to achieve business results.
Exceptional interpersonal skills and a proven track record of building consensus across diverse groups of stakeholders.
Tackle challenges with a solutions-oriented, systems thinking approach.
Ability to drive progress independently as well as problem solve collaboratively.
Ability to be flexible and thrive in a dynamic fast-paced environment
Adept at leveraging the IBM matrix - sees the IBM matrix as an opportunity, not a challenge
Preferred Technical and Professional Expertise
Cloud Native & Containers technology (Kubernetes, OpenShift, Microservices, API's, automation).
IBM Cloud Databases.
Distributed Workloads & Industry Cloud platforms (e.g IBM Cloud Satellite, FS Cloud)
VMware VCF/VCS, NSX.
Virtual Private Clouds (VPC) and IBM Classic Infrastructure.
Local and Global balancing strategies using IBM Cloud LBaaS to deploy highly available cloud-native applications into the IBM Cloud.
Certifications: IBM Cloud Sales Engineer, Red Hat Certified Specialist in OpenShift Administration/RedHat OpenShift Operator Certification, Certified Kubernetes Administrator.
Competitive knowledge of public cloud vendors a plus ( e.g. AWS, Azure, Google)
About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:
*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.
*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.
*Well-being programs to support mental and physical health.
*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).
*Select educational reimbursement opportunities.
*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.
*Giving and volunteer programs to benefit charitable organizations and local communities.
*Discounts on retail products, services, and experiences.
This position is eligible for participation in an IBM sales incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change.
We consider qualified applicants with criminal histories, consistent with applicable law.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.