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IBM Application Support - z/OS Mainframe - SQL in ARMONK, New York


As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems. You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader. Come to IBM and make a global impact!

Your Role and Responsibilities

Are you a mainframe expert looking for an environment that appreciates mainframe skills but still gives you opportunities to expand into other platforms? Do you welcome the thrill of solving business critical problems as they are happening in real time?

IBM is looking to hire a new member of our production on-call team in Armonk, NY. As an experienced z/OS user, you will be expected to respond to emergency calls to fix z/OS JCL batch job failures. Once the problem is resolved, we’ll be looking to you to use your expertise to guide our developers to create permanent solutions to prevent these issues from ever happening again.

A candidate for this position must have deep knowledge of z/OS, JES2 JCL, and SQL. Db2 is preferred, but a solid SQL background will help you get up to speed in Db2 quickly. We also need knowledge of a JES2 Batch scheduling system (OPC/TWS preferred), and a z/OS security platform like RACF. We’re an IBM shop, so we will always prefer IBM product knowledge and experience.

The candidate must also participate in a 12x7 oncall rotation that covers every day of the year from 9am-9pm (the other 12 hours are covered from India.) Work week is 40 hours and we will give time compensation for a busy oncall schedule. When IBM lifts the COVID restrictions, all employees will be expected to work from our Armonk, NY office. Participate in a 24x7 oncall rotation to provide fixes for z/OS application failures. Also provide guidance on how to avoid such failures in the future.

Respond to callouts from z/OS batch operations team.

Analyze and fix production problems

Provide proactive guidance to development teams to avoid future errors

Visa non-sponsorship statement:

IBM will not be providing visa sponsorship for these positions now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The Team

z/OS support people in NY, Mexico, and India. Currently we have 5 team members in the NY time zone, and 7 in India.


Required Technical and Professional Expertise

  • A minimum of 3 years of experience in z/OS batch environment

  • Demonstrated experience in JCL and Db2

  • Exposure to mainframe security and job scheduling

  • Demonstrated communication skills in a customer facing environment.

Preferred Technical and Professional Expertise

Experience in Db2, RACF security module, TWS/OPC job scheduling

About Business Unit

The Office of the Chief Information Officer (CIO) owns IBM’s IT strategy and provides the tools, workstations, devices, and infrastructure that IBMers use to do their jobs every day. Put simply, our mission is to create a productive environment for IBM's 365,000 worldwide employees. Join us as we lead with with design to drive simplicity and ease of use, engineering the systems that run the business, and innovating to transform the business.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.