Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.
Your Role and Responsibilities
Analysing the customer's Integration Requirements
Onboarding customers & trading Partners
Creates communication setups
Configuration of document navigation flows and testing
Completion of deployment in Test and Production
Extend Help to other Subject Matter Experts as needed
Works with Customers & Trading Partners, Project Executives, Sales and stakeholders
Helps us in navigating through RCAs and Customer Escalations
Required Technical and Professional Expertise
4 to 10 years of relevant Industry Experience.
At least 4 Years of Sterling Integrator Experience.
Ability to Analyse, design, and Implement EDI transactions
Familiarity with various EDI Standards like ANSI, EDIFACT, TRADACOMS etc.,
Experience working in Production B2B Systems, ensuring error free implementations
Primary point of contact for Implementation using Sterling B2B Solution deployed on SaaS.
Ability to Work independently with customers, suppliers, sales, and business.
Ability to Manage/coordinate EDI onboarding including Basic project planning.
Ability to Setup, test and managing new migration upgrades to Go-Live
Good Experience in EDI document tracking and maintaining trading partner relationships and setups.
Ability to work with customers and drive adoption.
Responsible for troubleshooting of all EDI transaction errors.
Strong customer service skills and proven ability to work with internal support and externally with customers.
Strong Communication and Soft skills.
Preferred Technical and Professional Expertise
Demonstrated in-depth experience with EDI software infrastructure, mapping business procedures and data communication systems.
Perform support and troubleshooting tasks for multiple business applications.
Provide work effort and time estimates for development work needed to support enhancements and projects.
Participate in business requirements definition and documentation.
Assist with training and rollout plans for new systems or enhancements to existing systems.
Work closely with the Mappers to analyze and verify all data results to ensure a successful Implementation.
Coordinate efforts of users, vendors and other team leads to determine root cause of issues and lead the escalation process for resolution.
Provide business and technical specification documents in accordance with established standards and procedures, adhering to project plans and time management.
Preferred Experience of having worked on SAP EDI configuration including IDOCs mapping and Workflow.
Work cross-functionally to define implementation design and functional requirements definition.
Perform migration and implementation for Value Added Networks (VAN)
Responsible for the documentation of the functionality of the solution, the testing requirements/test plans, and the validation of the solution.
Act as a liaison between client, partners and stakeholders.
About Business UnitIBM's Cloud and Cognitive software business is committed to bringing the power of IBM's Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments-with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.
Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.